Trail Sale Limited Privacy Policy
We collect personal information from you, including information about your:
- name
- contact information
- location
- computer or network
- interactions with us
- billing or purchase information
We collect your personal information in order to:
- monitor how customers interact with our business
Besides our staff, we share this information with:
- third parties in order to take actions connected to our purpose for collection.
Providing some information is optional. If you choose not to enter personal details, we’ll be unable to provide specific services.
We keep your information safe by storing it in encrypted field .
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at contact@trailsale.co.nz, or +642102845565.
A) Introduction
This Privacy Policy outlines how Trail Sale Limited (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you visit our website, www.trailsale.co.nz (“the Website”), or purchase our products. We are committed to protecting your privacy in accordance with New Zealand laws, including the Privacy Act 2020 and other relevant regulations.
By using the Website or purchasing from Trail Sale Limited, you agree to the terms of this Privacy Policy.
B) Information We Collect
- Personal Information:
When you make a purchase or interact with us, we may collect personal information such as your name, email address, phone number, delivery address, billing information, and other details necessary to process your order or respond to your inquiries.
2. Automatically Collected Information:
We use cookies, tracking technologies, and plugins (such as Google Analytics) to collect information about your interaction with our Website.
3. Marketing and Tracking:
We may collect information on how you engage with marketing emails, advertisements, and promotions. This helps us optimise our marketing strategies and tailor your experience. However, you can choose to opt in or out of these emails.
C) How We Use Your Information
We collect and use your information for the following purposes:
- Processing Orders:
To fulfil your orders, manage payments, and deliver products to your specified address.
2. Customer Service:
To communicate with you regarding your orders, respond to queries, or handle complaints.
3. Website Optimisation:
To analyse and improve our Website’s functionality, user experience, and product offerings using Google Analytics and other tools.
4. Marketing:
To send you promotional offers, newsletters, or relevant product updates (with your consent, if required by law).
5. Legal Compliance:
To comply with legal obligations, including retaining transaction records for tax purposes and addressing any disputes.
D) Sharing Your Information
We will not sell, rent, or lease your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers:
We may share your information with trusted third parties who assist us in operating our business, processing payments, shipping products, and marketing. These service providers are contractually obligated to safeguard your data and only use it for specific purposes related to our business.
2. Legal Requirements:
We may disclose your personal information if required by law, such as in response to a court order, legal process, or government request.
E) Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your experience, analyse website traffic, and serve personalised advertisements. You can control cookie settings in your browser to accept or decline cookies. Declining cookies may limit your access to certain features of our Website.
F) Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. Our website uses secure servers, encryption, and other industry-standard measures to safeguard your data.
G) Your Rights
Under the Privacy Act 2020, you have the right to access and correct your personal information. You may request access to your personal data held by Trail Sale Limited and request corrections if the information is inaccurate. Contact us at the details provided below for any such requests.
H) Retention of Information
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. This includes keeping transaction records for legal and tax compliance.
I) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review the policy periodically.