How long will it take to deliver my parcel?

This depends on where you are wanting your parcel delivered. Rural locations will take longer and TA Resupply Boxes will only be sent once the supplies invoice has been paid. Please read the shipping details HERE.

Where can I send my parcel? 

You can send you parcel to any NZ postal address. Please see our drop points page and map if you are walking Te Araroa or cycling Tour Aotearoa. You can find this HERE.

How much will it cost to send my parcel? 

We use a program (Go Sweetspot) that compares your order with all the possible delivery providers rates (based on weight and location) and then gives the most efficient and cheapest option available.  

This allows us to ensure our delivery rates are the best on the market.

Delivery prices are calculated based on weight and delivery address. The heavier, more rural and further away from our office in Christchurch, the more expensive the delivery fee will be. However, our use of Go Sweetspot will ensure that our rates are the best available on the market for your order. 

In the drop points page we have provided an estimated cost of delivery for parcels going to the listed drop points. This is just an estimate to help give you an idea of what the rates may be.

You can find the estimated delivery rates under under the drip points HERE. 

Do you cater for all long distance adventures? 

YES 100%. We want to support all adventures, big and small. If you want help working out the logistics of a unique mission you have in mind, get in touch, we will go above and beyond to get your food to the places you need it. 

Our service is for adventures “beyond Te Araroa”. We cater for cycling touring trips, sailing voyages, trans alpine missions, ski touring… the lot. What ever you mission is we want to help. 

Get in touch HERE. We would love to hear from you 🙂

What food should I pack in my parcel? 

Light weight long life produce (Adventure Food) is usually the best bet for backcountry trips. There is an extensive range of food items that fall into this category. If you want some inspiration for different food items and meals, visit the Adventure Advice tab and locate the pages titled “Adventure Meal Ideas” and “Adventure Foods” HERE. This should get you started with some ideas of what to pack.

My box has not arrived! What do I do? 

Thankfully, this is not truely a FAQ! However, we thought it is worth your while to know that in the unfortunate event that your parcel has not arrived at the time you stated you would be at the given location to collect it, we are here to help! CONTACT US. 

We will not be held liable for any expenses that you face (transport, accomodation, food) from your parcel not being at the given address, if your final payment for your supplies was made less than two weeks before the date you have arrived to collect it. 

However, if your parcel is not at the drop point within two weeks and you arrive and incur additional expenses associated with this. We will cover these expenses and if you no longer want your parcel we will refund you. However, we will only refund you if you decide not to wait for your parcel to arrive. 

We hope this never happens. However, we want you to know we have your back if it does. 

Just get in touch and we will sort it out for you as fast as lightening. 

I am bored of the meals I have been eating, any new ideas? 

Yes we are full of new ideas. That is what we love. Have you ever thought about doing a packet of tomato pizza sauce with herbs combined with a pre-cooked rice packet, red split lentils, dried tomato, yeast flakes, some olives and de-hydrated mushrooms – BOOM! Thats just one idea and its tasty as. 

However, please go to the Adventure Advice tab, find the page titled “Adventure Meal Ideas” and there should be some ideas to tickle your taste buds. We will aim to update this frequently so come back and check it out when the new gets old.

Get inspired HERE.